If you made a purchase directly from our online shop, you have 14 days from the date of delivery to make the return. The customer is responsible for bearing, in full, the costs of returning the goods in case of exercise of the right of free termination of the contract. When returning any products the following conditions must be met:

• Please contact Laskasas at pos-venda@laskasas.com;

• The products must be returned in perfect condition, with complete original packaging and accompanied by the original invoice;

• Laskasas does not accept the return of any products after use;

• All items will be checked on arrival and only those that meet the return conditions will be accepted for exchange or refund;

• Laskasas reserves the right not to accept items that do not comply with these conditions.

REIMBURSEMENT

The reimbursement will be made by the same payment method used at the time of ordering (if this is possible) or by transfer to the bank account to be indicated by the customer for this purpose. In any case, Laskasas may withhold the refund until it has received the returned products, in particular for the purpose of verifying their condition.